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Technical Writer - Part Time

 

Technical Writer

ELITS Canada Inc. is a subsidiary to ELITS Global Group AB. ELITS is a culture-driven, independent IT company founded in 2006, with a major focus on the operation of IT environments. ELITS provides a global delivery model, with 24/7 commitments of managed services, packaged IT services and consulting. Through good industry knowledge, innovation, commitment and responsiveness, ELITS provides operations and monitoring around the clock – throughout the year – around the world. The company has 100+ employees and is present in 11 locations in Europe, North America and Asia. At ELITS we pride ourselves on our ability to communicate IT in a natural and straightforward way. Communication is a very important part of the work since we work closely with our customers. As a consultant at ELITS you will become a part of a great team who always responds to the customer with humility, and at the same time is very proud of what we deliver. Elits is looking for a part time Technical Writer with a couple of years’ experience to join a global team in the telecommunications industry. This position will be based in Montréal, QC.

Job Summary:

Working in an Agile-driven environment, this technical writer must work independently and in collaboration with other writers and Subject-Matter Experts (SMEs) to create and update technical documentation such as user and system administration guides as well as operations and maintenance instructions for multimedia or network solutions.

Responsibilities:


  1. Research and fully understand the products being documented.
  2. Follow customer product information standards and processes.
  3. Work with rapid iterative planning and development cycles associated with Agile methodologies.
  4. Produce customer documentation with a minimum of detailed requirements documentation.
  5. Develop and integrate graphics with deliverable documents.
  6. Synthesize content from disparate document sources from multiple authors, into a single deliverable.
  7. Use the customers' version control system to maintain files.
  8. Perform tasks such as editing, formatting, or converting documents.

Requirements:


  1. Bachelor´s degree in English, Journalism, Communication or a related field preferred.
  2. A few year of experience as a Technical Writer.
  3. Excellent command of the English language.
  4. Ability to research and convey technical information in a clear and concise manner.
  5. Highly developed interpersonal skills, and ability to effectively communicate with peers and Subject-Matter Experts.
  6. Expert knowledge of industry standard technical writing tools (Desktop publishing tools, Acrobat, and so on). Knowledge of XML editor is an asset.
  7. Knowledge of telecommunication industry is an asset.
  8. Experience in documenting user interfaces such as Graphical User Interfaces (GUIs), Web Interfaces, and Command Line Interfaces (CLIs).
  9. Good understanding of file management and version control systems.
  10. Good knowledge of programming concepts.
  11. Previous Hardware documentation experience  is a plus.
  12. Highly developed knowledge of style guide principles.
  13. We are looking for someone who has some technical software development and solid technical writing background

Are you a social, flexible and structured person with great interest in information technology? Do you find development, constructing and use of the latest technologies challenging? In that case – send your application to us today!

This position is open to Canadian residents (persons with work permit in Canada).

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Or, know someone who would be a perfect fit? Let them know!

A great place to work

ELITS cares about our employees. This is why we offers a general employee benefit package with traditional benefits that facilitate and enhance everyday life. Sure, you can also expect free fruit, Flextime and Ping-Pong breaks. You can also expect the occasional free lunch and some secrets, that you have to work here to find out about. You can also expect health benefits for you and your family and a supportive, ambitious culture completely focused on making sure talented people have the opportunity to do their best work. Other companies only have 'perks'; We also have the ELITS experience…

  • One big family

    We work actively to preserve the feeling of a small, family-business based on solidarity, friendship, and cooperation. We pride ourselves on the wide range of people we employ and are committed to providing a diverse work environment in which everyone is treated fairly and with respect.

  • Open door

    Through open and honest communication, we encourage dialogue, empower employees and respect their opinions – understand the strengths of all team members. All employees should have the chance to make their voices heard and to develop professionally as well as privately.

  • Freedom with responsibility

    We will offer our employees a safe and secure workplace characterized by the combination of freedom with responsibility. A workplace where you as an ELITSians feel valued and seen. We believe that a balance between leisure and work is an important prerequisite for long-term satisfaction and productivity.

  • Last but not least – Have fun!

    At ELITS we believe in having fun and create a work environment where people feel comfortable, and that generates a positive attitude and a sense of belonging. Apart from regular staff activities, we organize pretty legendary annual family activities – ELITS Winter and Summer Meetups. Were ELITS employees and their family members are invited to participate.

#LIFEATELITS

At ELITS we strive to be another kind of company in our industry, maybe unique. We do this by having an open, diverse culture that appreciates the person behind the employee. We work actively to preserve the feeling of a family-friendly company that is based on solidarity, friendship and cooperation. Through open and honest communication, we encourage dialogue, empower employees and respect each other’s opinions. Our belief is that in order to perform at your best there must be a balance between leisure and work. 

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email
@elits.com
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