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Technical Writer (Artificial Intelligence - AI)

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ELITS Canada Inc. is a subsidiary to ELITS Global Group AB. ELITS is a culture-driven, independent IT company founded in 2006, with a major focus on the operation of IT environments. ELITS provides a global delivery model, with 24/7 commitments of managed services, packaged IT services and consulting. Through good industry knowledge, innovation, commitment and responsiveness, ELITS provides operations and monitoring around the clock – throughout the year – around the world. The company has 100+ employees and is present in 11 locations in Europe, North America and Asia. At ELITS we pride ourselves on our ability to communicate IT in a natural and straightforward way – Another Kind of IT. Communication is a very important part of the work since we work closely with our customers. As an employee at ELITS you will become a part of a great team who always responds to the customer with humility, and at the same time is very proud of what we deliver.

ELITS is now looking for a Technical Writer in the Artificial Intelligence - AI field for our operations in Montreal.  

Job Summary:

Working in an Agile-driven environment, this technical writer must work independently and in collaboration with other writers and Subject-Matter Experts (SMEs) to create and update technical documentation such as user and system administration guides as well as operations and maintenance instructions in the Artificial Intelligence domain.

Responsibilities:

  1. Research and fully understand the products and services being documented.
  2. Follow product information standards and processes.
  3. Work with rapid iterative planning and development cycles associated with Agile methodologies.
  4. Produce various customer documentation.
  5. Develop and integrate graphics with deliverable documents.
  6. Synthesize content from disparate document sources from multiple authors, into a single deliverable.
  7. Use version control system to maintain files.
  8. Perform tasks such as editing, formatting, or converting documents.

Requirements:

  1. Bachelor´s degree in English, Journalism, Communication or a related field preferred.
  2. 5+ years experience as a Technical Writer.
  3. Excellent command of the English language.
  4. Knowledge of AI, Artificial Intelligence industry is an asset.
  5. Prior knowledge of writing about Software products on the Cloud would be a great asset.
  6. Ability to research and convey technical information in a clear and concise manner.
  7. Highly developed interpersonal skills, and ability to effectively communicate with peers and Subject-Matter Experts.
  8. Great knowledge of industry standard technical writing tools (Desktop publishing tools, Acrobat, and so on). Knowledge of XML editor is an asset.
  9. Experience in documenting user interfaces such as Graphical User Interfaces (GUIs), Web Interfaces, and Command Line Interfaces (CLIs).
  10. Good understanding of file management and version control systems.
  11. Good knowledge of programming concepts would be an asset.
  12. Highly developed knowledge of style guide principles.

Are you a social, flexible and structured person with great interest in information technology? Do you find development, constructing and use of the latest technologies challenging? In that case – send your application to us today!

This position is open to Canadian residents (persons with work permit in Canada).

Or, know someone who would be a perfect fit? Let them know!

Perks and Benefits

ELITS cares about our employees. This is why we offers a general employee benefit package with traditional benefits that facilitate and enhance everyday life. Apart from the general benefits provided to all ELITS employees, you can choose individually tailored benefits via Förmånsportalen.

  • Comprehensive health plans.
  • Education and growth.
  • Profit-sharing program.
  • Medical and Insurance plans.
  • Private pension and insurance consultations.
  • Team building events.
  • Family activities.
  • Benefits portal via Benify.

 

#LIFEATELITS

At ELITS we strive to be another kind of company in our industry, maybe unique. We do this by having an open, diverse culture that appreciates the person behind the employee. We work actively to preserve the feeling of a family-friendly company that is based on solidarity, friendship and cooperation. Through open and honest communication, we encourage dialogue, empower employees and respect each other’s opinions. Our belief is that in order to perform at your best there must be a balance between leisure and work. 

Already working at ELITS ?

Let’s recruit together and find your next colleague.

email
@elits.com
  • Atilla Otaner
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  • Fredrik Pihl
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